Returns & Exchanges
I gladly accept returns and exchanges:
Contact me within 7 days of delivery. Ship your items back within 30 days of delivery.
Email [email protected] if you have questions or want to return an item.
I don’t accept cancellations
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
3D Printed Care instructions
The product can be cleaned with water and non-corrosive, non-volatile compounds. Ultimately it should be rinsed with water and dried.
What are our 3D printed products made of?
All of our 3D prints are a common PLA plastic made from corn-starch or sugar cane (unless otherwise stated). It is environmentally friendly (100% biodegradable) and food safe. PLA is robust and tough, yet mildly flexible and can stand up to some mild abuse.
What makes our products special?
✔ Happiness ☺
What you should know about 3D printing?
3d printing is an additive process, that is, material is essentially “stacked” onto itself in a predetermined manner to form an object. Due to this, small inconsistencies can, and regularly do occur. We do everything in our power to make sure we have consistent clean prints.
What type of wood is used in our ornaments and signs?
Our laser engraved products are mainly oak, redwood, and pine. Sometimes we substitute when supply is low or hard to obtain. When we can reclaim lumber, we do, and we mill and finish it to look new.
Wooden Creations and Ornament Care
Protect the items from wet and very dry locations and they should last. If your order states that an oil was used to protect the wood, reapplying oil once yearly is recommended.
TechIntrigueLLC only collects enough information to satisfy our customers orders. At no point does TechIntrigueLLC sell or distribute this information. We take pride in our products, services, customers, and privacy.
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 1-6 business days
I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.